Frequently Asked Questions (FAQ)

What is StyleDetroit?
StyleDetroit is where timeless design meets modern confidence. We bring together carefully curated fashion pieces that help you express your individuality with ease and style. Our goal is to make shopping for clothes an experience that feels personal, inspiring, and effortless—from your first browse to your final look.

Do you offer free shipping?
Yes, we do. Every order from StyleDetroit ships free—no minimum spend, no fine print. We believe that getting your new favorite pieces should be simple and stress-free.

How long does delivery take?
Orders are processed within 1–2 business days. Once shipped, delivery usually takes 3–7 business days. In most cases, your order will arrive within 4–9 business days, Monday through Saturday. As soon as your parcel leaves our warehouse, you’ll receive a tracking link so you can follow it every step of the way.

Do you ship internationally?
At the moment, we only ship within the United States. Our focus is on providing the best possible experience to our local community. If we expand to other regions in the future, our customers will be the first to know.

What is your return policy?
If something isn’t quite right, don’t worry. You have 60 days from the date of delivery to return your items. Just email us at info@styledetroit.com and we’ll walk you through the quick and easy return process.

How long do refunds take?
Once your return has been received and approved, your refund is usually processed within 7 business days. Depending on your bank, it may take a little longer for the funds to appear in your account.

Do you accept exchanges?
Yes, absolutely. If you’d like to exchange an item for a different size or style, send us an email at info@styledetroit.com and we’ll gladly help you find the right fit.

What payment methods do you accept?
We accept American Express, Diners Club, Discover, JCB, Mastercard, and Visa. Every transaction is securely processed using SSL encryption, so your payment details are always protected.

Is my personal and payment information safe?
Definitely. Your privacy and security are our top priorities. StyleDetroit never stores your payment details, and our entire checkout process is encrypted for your protection.

What do I do if my order hasn’t arrived?
First, check your tracking link from the shipping confirmation email for updates. If it’s been more than 7 business days since shipment and your order still hasn’t arrived, please reach out to us at info@styledetroit.com and we’ll investigate right away.

Can I update or cancel my order?
If your order hasn’t been shipped yet, we might still be able to modify or cancel it. Get in touch with us as soon as possible after placing your order, and we’ll do everything we can to assist.

Still need help?
We’re always happy to help. Just send a message to info@styledetroit.com and our friendly support team will take care of you.