Refund policy
At StyleDetroit, we want you to be completely satisfied with your purchase. If something isn’t right, our return process is straightforward.
Our Information
Monday to Friday:
8:00 – 17:00
Saturday to Sunday:
9:00 – 16:00(All times are based on Mountain Time, GMT-7)
Average response time:within 12 hours
Return Window
You have 60 days from the delivery date to request a return.
Return Eligibility
To qualify for a return, items must:
- Be unused
- Be in their original condition
- Include all original packaging
There are no restocking fees.
How to Start a Return
Email us at info@styledetroit.com with your order number. Our team will provide step-by-step instructions for sending your item back.
Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure safe delivery.
Exchanges
If you’d like to exchange an item, mention this in your email. We’ll help you choose the best replacement.
Refunds
Once we receive and inspect your returned item, we’ll issue a refund to your original payment method within 7 business days. Your bank or payment provider may require additional time to finalize the refund.
Need Help?
If you have questions, contact us anytime at info@styledetroit.com. We’re here to make your StyleDetroit experience exceptional.